Privacy Policy of Oceanus Health
Oceanus Health("we", "our", or "us") is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our wellness homepage for adults 35+, including our daily health blog content, lifestyle upgrade recommendations, curated product suggestions, user feedback platform, telemedicine integrations, personalized health coaching, nutrition planning, mental wellness resources, fitness program development, and data-driven health insights (collectively, "our site" or "this service").
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on our site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with our site or when you choose to participate in various activities related to our site, such as online chat, blog commenting, and messaging. This also includes health-related data you provide for personalized health coaching, nutrition planning, mental wellness resources, fitness programs, and telemedicine consultations.
Derivative Data
Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our site. This may also include data-driven health insights derived from your interaction with our services.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.
Data From Social Networks
User information from social networking sites, such as [Facebook, Instagram, Pinterest, Twitter] if you connect to our site through such sites.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our site from a mobile device.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our site to:
- Create and manage your account.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and our site.
- Email you regarding your account or order.
- Enable user-to-user communications and feedback.
- Fulfill and manage purchases, orders, payments, and other transactions related to our site.
- Generate a personal profile about you to make future visits to our site more personalized.
- Increase the efficiency and operation of our site.
- Monitor and analyze usage and trends to improve your experience with our site.
- Notify you of updates to our site.
- Offer new products, services, mobile applications, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of our site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for our site.
- Facilitate telemedicine consultations and personalized health coaching.
- Provide access to mental wellness resources and fitness programs.
- Offer curated product suggestions and lifestyle upgrade recommendations tailored to your needs.
- Generate data-driven health insights to improve the effectiveness of our services.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share relevant health data with licensed medical professionals for telemedicine or health coaching, as explicitly consented by you.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of our site, such as through our user feedback platform or commenting features, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Your Privacy Rights (GDPR)
For users in the European Economic Area (EEA) and the United Kingdom, you have certain rights under the General Data Protection Regulation ("GDPR") concerning your personal data. These rights include:
- The right to be informed: You have the right to be provided with clear, transparent, and easily understandable information about how we use your personal data and your rights.
- The right of access: You have the right to obtain a copy of your personal data we hold.
- The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
- The right to erasure ("the right to be forgotten"): In certain circumstances, you have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing.
- The right to restrict processing: You have the right to block or suppress the processing of your personal data in certain circumstances.
- The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
- The right to object: You have the right to object to processing where we are relying on legitimate interests as our legal basis for processing, or for direct marketing purposes.
- Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
- The right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Children's Privacy
Our site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If you become aware that we have collected personal information from a child under the age of 18 without parental consent, please contact us at 789 Ocean Breeze Way, Suite 450, Miami, FL 33139, United States, and we will take steps to remove the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "LAST UPDATED" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Oceanus Health
789 Ocean Breeze Way, Suite 450
Miami, FL 33139
United States